User Data Deletion Policy

Last Updated: 06-12-2024

At AdhaKen® (https://adhaken.com), your privacy is a priority. In compliance with applicable data protection regulations and platform policies, including Facebook’s data policies, this page explains how you can request the deletion of your personal data collected through our website or app.

How to Request Data Deletion

If you wish to delete your personal data from our systems, follow these steps:

  1. Submit a Request:
    Send an email to mail@adhaken.com with the subject line “Data Deletion Request.” Include the following information:
    • Your full name
    • Email address associated with your account
    • Details of the data you want to be deleted
  2. Verification:
    To protect your privacy, we may require identity verification before processing your request.
  3. Processing Timeline:
    Once your request is verified, we will delete your data from our systems within 30 days and notify you upon completion.

Facebook Data Deletion

If you have used Facebook Login or interacted with AdhaKen® via Facebook, you can request data deletion through your Facebook account. Here’s how:

  1. Log in to your Facebook account.
  2. Go to the Apps and Websites section under your account settings.
  3. Select AdhaKen and click Remove.
  4. Follow the prompts to request data deletion.

Data Retention Exceptions

While we honor requests for data deletion, certain information may need to be retained for legal, regulatory, or operational reasons, such as:

  • Financial transaction records
  • Fraud prevention measures
  • Compliance with applicable laws

For any questions or further assistance regarding this policy, please contact us at mail@adhaken.com. We are committed to ensuring your data privacy and security.