Terms and Conditions
1. Introduction
Welcome to AdhaKen.com. This website is owned and operated by AdhaKen®, located at 14/225, Yellowcassia, Pazhampilly, Nayarambalam, Ernakulam, Kerala, India. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.
2. Eligibility
By using this website, you confirm that you are at least 18 years old. Individuals below this age limit are not permitted to use the website or make purchases.
3. Product Information
AdhaKen® sells knives designed for professional and kitchen use, as well as for outdoor agricultural purposes. The knives sold on AdhaKen.com should strictly be used for the mentioned purposes and must not be used for any activity that may harm or threaten human life. The use of our products for any inappropriate or illegal activities is strictly prohibited, and AdhaKen® is not liable for any such misuse.
4. Disclaimer of Use
Important Disclaimer: Knives sold by AdhaKen® are intended only for cooking, professional kitchen work, or outdoor agricultural activities. It is the buyer’s responsibility to ensure that the products are used in compliance with the law and in a safe manner. AdhaKen® is not responsible for any misuse of the products that results in harm to individuals or property. By purchasing from our website, you agree to use the products responsibly.
5. Purchasing and Payments
All products are listed with their prices inclusive of applicable taxes. Payments can be made through credit/debit cards, UPI, and other accepted methods at checkout. AdhaKen® reserves the right to refuse or cancel orders if fraudulent activity or incorrect information is suspected.
6. Shipping and Delivery
We offer domestic shipping within India, with delivery times ranging between 5-7 business days (and up to 10 days for remote areas). Shipping fees are calculated based on the weight of the order, and we offer free shipping on orders over ₹2000. For more details, please refer to our Shipping Policy.
7. Returns, Refunds, and Exchanges
Our Return Policy allows for returns within 10 days of delivery, provided the item is unused and in its original packaging. Customers are responsible for the return shipping costs. Refunds are issued to the original payment method within 2 days of receiving the returned item. For more details, please refer to our Return and Exchange Policy.
8. Intellectual Property
All content, trademarks, logos, images, product descriptions, and intellectual property displayed on AdhaKen.com are the exclusive property of AdhaKen®. Unauthorized use, reproduction, or distribution of any material from our website without prior written consent is strictly prohibited. AdhaKen® reserves all legal rights to protect its intellectual property.
9. Limitation of Liability
AdhaKen® is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or this website. This includes, but is not limited to, damages from misuse of knives, loss of data, or financial losses.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India.
11. Dispute Resolution
In the event of any disputes arising from the use of our website or products, such disputes will be resolved exclusively in the Ernakulam District Court, Kerala, India.
12. Modifications to the Terms
AdhaKen® reserves the right to update or change these Terms and Conditions at any time. We will notify users of any changes through our website. Continued use of the website implies acceptance of any modifications.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at mail.adhaken.com.
Disclaimer
AdhaKen® products, including knives, are sold with the understanding that they will be used solely for their intended purposes—cooking, kitchen activities, or outdoor agricultural tasks. The misuse of knives can result in injury or legal consequences. AdhaKen® is not liable for any damages or harm caused by improper or illegal use of our products. It is the responsibility of the user to handle and use our knives safely and in compliance with local laws.