Shipping & Delivery Policy — adhaken.com

Shipping Locations

  • Orders are shipped across India and, upon request, to select international destinations.

  • For international shipping, customers should contact us via the Contact Us page or by email at mail.adhaken.com for personalized support and the best available shipping rates based on product weight.

Delivery Times

  • Domestic orders are delivered within 5-7 business days; deliveries to northern India may take up to 10 business days.

  • International orders are shipped via Aramex International or SRX Premium services, with a delivery period of up to 15 business days from dispatch.

Shipping Providers

  • Domestic shipping partners include India Post, Amazon Shipping, Delhivery, BlueDart, and EcomExpress.

  • International shipments are handled by Aramex International and SRX Premium.

Order Tracking

  • Tracking details will be sent via WhatsApp after dispatch for all orders, ensuring real-time updates.

Packaging

  • Products are securely packed in carton boxes to guarantee safe and undamaged delivery.

Handling Delays

  • In case of any unexpected delays due to holidays, natural disasters, or circumstances beyond our control, customers will be promptly notified.

Order Confirmation

  • An order confirmation will be sent by email after the order is successfully placed.

Order Changes/Cancellations

  • Orders may be canceled or modified before dispatch from our warehouse. Once dispatched, cancellation is not possible.

Undeliverable Packages

  • If a package is undeliverable, we will reattempt delivery based on customer request.

International Shipping Details

  • Shipping rates for international orders depend on the weight and destination of products selected.

  • Customers must contact us before placing international orders to finalize shipping arrangements.

  • International orders may be subject to customs duties, import taxes, or other charges, which are the responsibility of the recipient.

Shipping Charges and Refunds

  • Shipping charges for all orders are non-refundable and will be deducted from any refund amount if a return is requested.